Years ago I began a weekly post titled, “Winner or Wiener.” It was written to encourage companies that practiced excellent customer service and to encourage change in businesses that practiced poor service. I stopped writing the post because I was too tempted to make it a rant against poor service I had experienced. Today I gave into that temptation. I …
Why We Need the Heart of a Six Year Old
What is it about the spirit of a child that sometimes outshines many adults? 1. They have tender hearts. They are not ashamed to be moved by the needs of others. 2. They believe that you and I will be moved in the same way. 3. They believe that God can do anything. Read the letter Jordyn wrote and respond …